Creating a successful member communication program requires several important components:  personalization, content, and consistency.  Retention Management’s motivational email program was designed to integrate all three - automatically sending every member targeted usage-based emails that are not only informative but demonstrate that your facility truly cares about helping them to succeed.  

Our motivational emails include three sections:

  • Words of encouragement based on each member’s individual attendance pattern at your club
  • The latest health and wellness information designed to assist each member in leading a healthier life
  • Customized add-on message section designed to promote your club’s programs and revenue producing services

All emails are branded specifically for your club, including your logo and contact information.  And, when a client replies to an email, the message goes straight back to you.  All emails are sent from our secure servers although Retention Management is invisible to the member.