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	<title>Retention Management</title>
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	<description>Retention Management and Fitness Industry News</description>
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		<title>Social Media Corner – Should you be a DIY with your SM?</title>
		<link>http://www.retentionmanagement.com/blog/2012/05/diy/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/05/diy/#comments</comments>
		<pubDate>Thu, 17 May 2012 16:51:41 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Email / Social Media]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=458</guid>
		<description><![CDATA[Let’s face it, some of us are better at DO IT YOURSELF projects than others. A handy rule of thumb on home improvement is if it requires more tools than are already in your tool box, call a professional. Too many projects that should have been left for pros have to be cleaned up after [...]]]></description>
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		<title>The Value of Add-Ons for Your Emails</title>
		<link>http://www.retentionmanagement.com/blog/2012/05/post51/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/05/post51/#comments</comments>
		<pubDate>Thu, 17 May 2012 16:37:53 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Client Support]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=451</guid>
		<description><![CDATA[It has always been our objective to have our service function for you as quietly, seamlessly, and automatically as possible. Our job is to make you look good to your members, and we do our best to work behind the scenes. We only request that you collect email addresses (Get Connected) and reply to your member [...]]]></description>
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		<title>21 Tips on How to Enhance a Marketing Broadcast Email.</title>
		<link>http://www.retentionmanagement.com/blog/2012/05/21-tips-on-how-to-enhance-a-marketing-broadcast-email/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/05/21-tips-on-how-to-enhance-a-marketing-broadcast-email/#comments</comments>
		<pubDate>Tue, 08 May 2012 14:38:06 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Client Support]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=440</guid>
		<description><![CDATA[Part Two of Our Tips on Improving your use of the emails you send your members – this month 21 Tips on How to Enhance a Marketing Broadcast.  Last month, our Customer Service group gave us a great check list with 21 Tips On How to Enhance an Automated Letter (see our April 19th).  This [...]]]></description>
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		<title>On the Road in the US</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/on-the-road-in-the-us/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/on-the-road-in-the-us/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 13:59:32 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Retention Management News]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=426</guid>
		<description><![CDATA[Retention Management is hitting the road in May.  You can find us at two events: Retro Franchisee Conference – May 3 – 4 in Atlantic City NJ.  Read more about Retro on their website &#8211; http://bit.ly/IISMFS 16th Annual SEHFA Conference  May 9 – 11 in Staunton VA.  Learn more about the conference and about the [...]]]></description>
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		<title>Retention Management Attending SIBEC UK 2- 3 May</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/retention-management-attending-sibec-uk-2-3-may/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/retention-management-attending-sibec-uk-2-3-may/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 11:57:27 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Retention Management News]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=421</guid>
		<description><![CDATA[Happening in the UK this week:  Jon Nasta, our UK Managing Director, will be attending SIBEC UK on 2 – 3 May.  For those unfamiliar with SIBEC, it brings together suppliers and buyers for face to face meetings, forums and networking opportunities.  This year’s event is being held at the Marriott Forest of Arden Hotel [...]]]></description>
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		<title>New From Our Customer Support Team: 21 Tips On How to Enhance an Automated Letter</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/new-from-our-customer-support-team-21-tips-on-how-to-enhance-an-automated-letter/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/new-from-our-customer-support-team-21-tips-on-how-to-enhance-an-automated-letter/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 19:31:46 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Email / Social Media]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=333</guid>
		<description><![CDATA[This is the first of two posts to help you get the most out of your email programs at Retention Management.  Today, we are focusing on the Automated Member emails.  The amount of email we receive every day continues to grow.  So when you email your members, make sure you follow these simple tips to make automated [...]]]></description>
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		<title>UK Director, Jon Nasta, Wins Praise from Board Member of FIA</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/uk-director-jon-nasta-wins-praise-from-board-member-of-fia/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/uk-director-jon-nasta-wins-praise-from-board-member-of-fia/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 12:07:50 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Testimonials]]></category>

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		<description><![CDATA[Today, Graeme Hinde, Founder of Lfx and On The Go Nutrition and Member of the Board of Directors at the Fitness Industry Association, tweeted this great statement about Jon Nasta, our UK Managing Director. He tweeted  - &#8220;Chatted to @jonnasta yesterday and found it refreshing to hear someone who gets (and delivers) customer communication and retention [...]]]></description>
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		<title>Health Club Management Reports Livingwell Health Clubs (UK) Achieves Improved Retention by 6% in First Year Using Retention Management</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/health-club-management-reports-livingwell-health-clubs-uk-achieves-improved-retention-by-6-in-first-year-using-retention-management/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/health-club-management-reports-livingwell-health-clubs-uk-achieves-improved-retention-by-6-in-first-year-using-retention-management/#comments</comments>
		<pubDate>Tue, 10 Apr 2012 13:27:55 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Industry News]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=321</guid>
		<description><![CDATA[The latest issue of Health Club Management Magazine does a series of profiles on facilities that are using new technology that helps operations improve customer retention.  One of the profiles covers the success that Livingwell  Health Club, Leicester had piloting the usage of Retention Management for the franchise. Using a method devised by Dr Paul [...]]]></description>
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		<title>Iveagh Fitness (Ireland) Recommends Retention Management; Adds Social Media Service</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/iveagh-fitness-ireland-recommends-retention-management-adds-social-media-service/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/iveagh-fitness-ireland-recommends-retention-management-adds-social-media-service/#comments</comments>
		<pubDate>Fri, 06 Apr 2012 13:25:37 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Testimonials]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=314</guid>
		<description><![CDATA[A great way to end the week &#8211; a recommendation from one of our clients in Ireland that puts a smile on your face.  Thank you Daniel. “When I first spoke to Jon about what Retention Management could do for us, I didn’t need to think twice &#8211; I signed up for his e-mail service immediately.  [...]]]></description>
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		<title>It&#8217;s About Creating a Community</title>
		<link>http://www.retentionmanagement.com/blog/2012/04/its-about-creating-a-community/</link>
		<comments>http://www.retentionmanagement.com/blog/2012/04/its-about-creating-a-community/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 18:04:58 +0000</pubDate>
		<dc:creator>Chris Werte</dc:creator>
				<category><![CDATA[Industry News]]></category>

		<guid isPermaLink="false">http://www.retentionmanagement.com/blog/?p=309</guid>
		<description><![CDATA[It is good to be reminded every once in a while of the basic principals of retention. In the April issue CBI Magazine, they have a great, short interview with Michael McDonald, provincial director of fitness services and member experience for World Helth Clubs / International Fitness Holdings, Inc. Mr McDonald reminds us that the majority of [...]]]></description>
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