Retention Management offers the fitness industry’s only automated member communication and retention program. By harnessing the power of email technology, our services will help you to keep your members engaged, improve awareness and utilization of your revenue producing services and increase your net member growth.
Our service provides:
- Member data consistently analyzed and segmented based on usage
- New member welcome and integration program
- Personalized attendance-based emails that encourage visits and offer helpful health and wellness information
- Marketing blasts to promote services and increase ancillary revenue
- Birthday and holiday greetings
- Renewal reminders for term memberships
- Prospect email services making it easier to follow-up with guest traffic, lead lists and former members
- Intuitive recovery program specifically targeted to your non-users
- Quick and easy account setup and maintenance through the online client portal
- Secure email delivery and compliance with all SPAM rules and regulations
And, with our automated program, your members give you all the credit.
Retention Management is invisible to your members.