ENGAGE WITH YOUR MEMBERS THROUGH-OUT THERE JOURNEY
Insight NPS is a full feedback solution; from the automated collection of member opinions, to the resolution of issues and implementation of improvements. Close the loop with your members by not just listening to them but actively addressing their needs, increasing the number of promoters at your club.
BENEFIT FROM THE POWER OF SOCIAL SHARING
Seamlessly share the views of your raving fans with the world via social media and prompt them to do the same. Turn your happy members into club advocates! Research shows 83% of people trust recommendations from people they know and 66% trust opinions posted online by fellow consumers.
UNDERSTAND WHAT YOUR MEMBERS ARE SAYING
Traditional surveys can require hours to analyse and generate real insight. Insight NPS allows you to easily identify the topics your members are talking about in just a few clicks. With this insight, you learn exactly what is important to your members and can adjust the member experience to match.
Let us know if you have any questions or would like to learn more about this service