Retention Management's New Member Integration Program is a key component to assisting your new members in developing an early, consistent and lasting usage habit. Getting your new members started off properly will serve as the foundation for their long-term success.

The program includes:

  • A personalized - and customized - Welcome email sent from you to each new member. In addition to thanking them for joining and letting them know you want to see them often, this is the perfect opportunity to discuss orientation details, referral programs, personal training options, etc.
  • Each week during their first two months, every new member will receive specific attendance encouragement based on their individual usage pattern
  • Weekly emails include helpful information that focuses on goal setting, time management and the importance of consistency throughout the early stages of their membership.

    New member educational usage tips play a vital role in assisting them to make exercise a regular part of their life, thereby establishing a routine

  • A series of New Member Orientation Newsletters, fully customized for your club and your brand, is also available as an add-on option

In today's competitive environment, you are spending more time and money than ever before to attract new members.    Retention Management's New Member Integration Program will help you to keep more of these members happy, healthy and, most importantly, using your facility for years to come!